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Engage

Player Engagement

Keywords Studios’ end-to-end Player Engagement services cover everything from flexible player support to the safeguarding and management of communities.

Our teams work closely with yours to increase CSAT and efficiency, implement AI and automation enabled by the industry’s best digital support technology, close process gaps, and reduce costs across all your player engagement operations.

Let us help you protect your greatest asset – your players!

We work hard every day to understand and deliver our partners’ visions so we can help them grow engaged and loyal communities. We support 150+ languages and all time zones.

30%
Cost per ticket savings
>50%
Support issue automation
25%
Average CSAT Increase

The Power of Partnership: Our Clients

Google
Microsoft
Apple
WB Games
Take 2 Interactive
Nintendo
Playrix
Sony interactive entertainment
netmarble
Playtika
Perfect World
Sharkmob
NetEase Games
ncsoft
Square Enix
mixi
Ubisoft
Supercell
Nexon
Bandai Namco games
Konami
Tencent games
Riot Games
Electronic Arts
Cyber Agent