Keywords have a successful track record in identifying and integrating acquisitions. We look for a strong fit in terms of culture as we seek to build our expertise, geographical reach, and scale. We work closely with our newly acquired teams integrating them effectively to support their growth and leverage the synergies available across the group. Keywords values positive minded individuals who think creatively and will proactively seek out opportunities to advance the growth initiatives of Keyword’s businesses.

People that work at Keywords are passionate, talented, committed and resourceful. Human talent is our most valuable resource and as a business, we thrive on diversity, celebrate uniqueness and work as teams whether we are physically together in one of our 50 studios around the world or working together virtually. We provide a competitive compensation package, good benefits and a casual, fun, productive and supportive working environment. We empower people to perform to the best of their ability with our “can do” attitude. We appreciate and embrace flexibility and learn at every opportunity to grow ourselves through experience, training and tackling new challenges. This is what makes us Keywordians.

We have recently opened a new Player Support studio in Katowice, Poland where our player support specialists help deliver a customer experience that results in enhanced player satisfaction, improved player retention and that aligns with the brand values of our clients.

Are you a passionate Gamer with recruitment experience? We are now looking for an experienced Recruiter to join the Player Support team based in Katowice, Poland as we go through a period of significant growth. The purpose of the role is to help find and retain excellent employees. You will be entrusted with an ongoing quest to discover talent, build a strong employment brand and ensure great relationships with both candidates and employees.

Requirements

  • Design and implement overall recruiting strategy to fill open positions and anticipate future needs
  • Develop and update job descriptions and job specifications
  • Perform job and task analysis to document job requirements and objectives
  • Prepare recruitment materials and post jobs to appropriate job boards
  • Source and recruit candidates by using databases, social media etc
  • Screen candidates resumes and job applications
  • Conduct interviews using various reliable recruiting and selection tools/methods to filter candidates within schedule
  • Assess applicants’ relevant knowledge, skills, soft skills, experience and aptitudes
  • Onboard new employees in order to become fully integrated
  • Monitor and apply HR recruiting best practices
  • Provide analytical and well documented recruiting reports to the rest of the team
  • Act as a point of contact and build influential candidate relationships during the selection process

Skills and Experience Required

  • A passionate gamer would be the ideal
  • Strong recruitment background ideally from gaming or customer service industry
  • Hands-on experience with various interview formats (e.g. phone, Skype and structured)
  • Solid knowledge of sourcing techniques (e.g. social media recruiting and Boolean search)
  • Familiarity with Applicant Tracking Systems and resume databases
  • Excellent interpersonal skills at all levels, including people-management, leadership and both written and verbal communication skills.
  • Experience of working in a fast-paced and deadline driven environment.
  • Comfortable working with remote teams
  • Demonstrate resourcefulness, initiative, and ambition.
  • General knowledge of various employment laws and practices relating to recruitment.
  • Fluency in Polish and English
Apply Now
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