Keywords Player Support is a fast-growing service line of the Keywords Studios company that offers customer service positions in the exciting gaming industry! Pioneers & Leaders for over 20 years, we have been the premier international provider of services for companies that publish and develop MMOs, virtual worlds, social games, casual games, mobile games and transmedia content. We also provide services to online payment and virtual goods providers.
We are currently looking for a German-English Phone Customer Support Agent for an international mobile app company to work on remote basis.
– You would assist customers in troubleshooting their account issues.
– You would interact with our client’s customers for all the inquiries they could have about the app.
– You would assist the developer by forwarding them important information from all the issues you handle with customers.
• Native level of German very good level of English
• Work from home, need a quiet place and a good headset (calls would be coming in through your computer)
• Hourly wage is between 10-14CAD, depending on experience
Thank you and we hope to hear from you soon! 🙂