• Interpret data, analyze results using statistical techniques and provide ongoing reports.
  • Develop and implement databases, data collection systems, data analytics and other strategies that optimize

statistical efficiency and quality.

  • Acquire data from primary or secondary data sources and maintain databases/data systems.
  • Identify, analyze, and interpret trends or patterns in complex data sets.
  • Filter and “clean” data by reviewing computer reports, printouts, and performance indicators to locate and correct

code problems.

  • Work with management to prioritize business and information needs.


  • A strong background in Mathematics, Computer and Statistics. Will accept 2 years’ experience as a Data Analyst in a
  • Contact Center/BPO operations in lieu of a degree.
  • Knowledge and experience in Tableau
  • Experience in creating data models and reporting packages.
  • Ability to analyze large data sets.
  • Ability to leverage SQL, MySQL, XML, Javascript, Python, Datastudio, Power BI to deliver reporting with a high level
  • of quality and accuracy.
  • Strong verbal, written and visual communications.
  • Ability to work autonomously.
  • Proactively works to continually improve processes and delivery of reporting and analysis.
  • Strong attention to detail
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