People Advisor

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Role Overview

As a People Advisor, you’ll be the first point of contact for employees and managers, providing clear and timely support on People & Culture processes and inquiries. You’ll manage cases efficiently, collaborate with P&C teams to resolve issues, and help create a smooth, positive employee experience across the organization.

Key Responsibilities

· Acting as first point of contact for employees;

· Assists managers and employees with basic questions or concerns on People & Culture

· processes and policies, escalating more complex matters where needed;

· Provides accurate responses to queries first time;

· Effectively manages queries through the case management system;

· Collaborates closely with Service team members, P&C Consultants, and People Business Partners, and ensures cases related to data management are directed to the appropriate P&C contact;

· Timely escalates queries to the correct point of contact responder;

· Benefits administration ;

· Time and Attendance administration ;

Benefits

At KWS, we value and encourage diversity in all its forms. We foster an inclusive environment and give special priority to the inclusion of people with disabilities, convinced that diversity enriches and strengthens us as a team. This is why a valid disability certificate will be highly valued.

Experience & Requirements

Required Qualifications

Education & Experience

· Knowledge in Spanish labor law and HR processes, with a willingness to learn and develop expertise. Knowledge in additional EU Location labor code will be an advantage

· Strong attention to detail, ensuring accuracy and timeliness in day-to-day tasks to support compliance with internal and external requirements.

· Ability to work collaboratively within a team to deliver clear and consistent results.

· Good verbal and written communication skills in Spanish and English

· Proactive attitude, showing initiative in suggesting ideas or approaches to solve problems, while seeking support when appropriate.

· Organised and detail-oriented, with the ability to prioritise tasks effectively.

· Fluency in English required.

· Knowledge of Workday is a preferred qualification.