Lead Trainer - Soft Skills

Benefits

• We offer competitive salaries and annual performance-based bonuses.
• We offer generous paid time off. You get 26 Annual leaves and additional paid time off at the year-end (from 25th December to 1st January).
• We cover Term Insurance and Personal accidental insurance for you.
• Benefit from our free Employee Assistance Program (EAP) for mental and emotional wellbeing.
• You can also avail our Special Education Assistance Scheme to further develop your career.
• … And a lot more!

Experience & Requirements

Qualifications:

• A bachelor’s or a master’s degree in human resources, Education, Business, or related field.
• Certifications in instructional design, learning technologies, or project management (e.g., ATD, CIPD, PMP) are a big plus.

Experience:

• 9-12 years of experience in Learning & Development or related field, with at least 2 years in a Senior Trainer role.
• Proven track record in designing and delivering learning programs and ability to scale.
• Experience in managing L&D systems (e.g., LMS, content authoring tools) and integrating technology into learning.
• Should have proven experience in instructional design and e-learning content creation.

Skills:

• Good technical acumen in L&D tools, platforms, and learning analytics.
• Practical and hands on approach to carry out critical tasks and problem solving
• Good leadership, communication, and stakeholder management skills.
• Ability to manage multiple projects simultaneously, with a focus on results and impact.
• Analytical mindset, with the ability to translate data into meaningful insights and actions.
• Creative problem-solving skills and a passion for innovation in learning.
• Result oriented, hands-on approach and strong collaborator.

Preferred:

• Experience working in creative, gaming and/or media industry or a similar fast-paced, dynamic environment in a plus.
• Familiarity with digital learning trends including AI in learning, gamification, or AR/VR.

Key Responsibilities:

Learning programs – design and delivery:

• Design and deliver comprehensive Soft Skill Learning roadmap aligned with business objectives in consultation with Leadership and stakeholders.
• Develop and deliver the learning programs and assessments – soft skills, behavioural, leadership development and organisational (including compliance) using innovative and effective delivery methods.
• Manage learning projects, ensuring timely delivery, high quality, and measurable impact for programs run internally or through our Training partners.
• Evaluate the effectiveness of learning initiatives using data analytics and feedback, driving continuous improvement.

·         There is specific area of focus that needs effective transition from ILD learning programs to Digital and self-learning mode.

• Ensure timely reporting of performance metrics of the programs to all the stakeholders and leadership team.

Systems and Processes :

•  Manage and continually develop L&D platforms (LMS, Learning Experience Platforms, content authoring tools, virtual classroom technologies) to enhance usage and effectiveness.
• Leverage data analytics tools to measure learning outcomes and translate insights into actionable strategies.
• Stay abreast of emerging learning technologies (AI, microlearning, adaptive learning, etc.) and recommend their integration into the learning ecosystem.
• Create engaging and rich learning content using latest technologies and tools that are easy to deploy through Organizational Learning systems.
• Regularly review and continually improve L&D processes, data keeping and systems.

Inter and Intra Department & Collaboration:

• Be integral part of L&D departmental growth and development through systems, processes, team members by fostering a collaborative and high-performance culture.
• Coach and mentor other Team members and associates of the Department to ensure there is a great alignment with business and departmental objectives.
• Partner with business & functional leaders, HR, and SMEs to identify learning needs and deliver tailored solutions.
• Influence and advocate for a learning culture across the organization.

Stakeholder Management:

• Build strong relationships with internal and external stakeholders, ensuring alignment of learning goals with business priorities.
• Onboard qualified learning partners and manage entire lifecycle to deliver learning solutions within budget and stipulated timelines.