Privacy Manager

At Keywords Studios we are using our passion for games, technology, and media to create a global services platform for the video games industry and beyond. Our aim is to become the “go to” provider of technical services across a variety of service lines.

 We enable leading content creators and publishers to leverage our expertise and capacity across the lifecycle of interactive content. In doing so we empower our clients to remain lean and agile and to focus on creating the most engaging experiences. Keywords Studios is trusted and relied upon by many of the world’s leading video game companies to work alongside them during concept, development, and live operations by leveraging the breadth and depth of our industry leading service lines every step of the way.

Keywords Studios is privately owned by an investor group led by EQT, together with Canada Pension Plan Investment Board and Temasek. See www.keywordsstudios.com for further information.

Keywords Studios continues to build world leading capabilities in services that video game and other interactive content creators need. We stand shoulder to shoulder with our clients working as their external partner, providing access to our teams of experts where and when needed.

People that work at Keywords Studios are passionate, talented, committed and resourceful. Human talent is our most valuable resource and, as a business, we thrive on diversity, celebrate uniqueness and work together in 26 countries.

 Keywords Studios now have an exciting opportunity for a Privacy Manager to be a part of its Privacy and AI Governance team. This position will support and report to the Senior Privacy Manager on Data Privacy and AI Governance matters globally. As part of this role, you are going to be a key member within the team, focusing on a wide variety of duties supporting and advising the business.

 Joining our team as a Privacy Manager offers an exciting opportunity to be part of a globally recognised video games company at the forefront of innovation. If you have a passion for privacy, data protection, AI, and the gaming or technology industries, and you thrive in a dynamic and creative environment, we would love to hear from you.

Provide independent support to various teams at Keywords Studios on a wide variety of matters related to data protection and artificial intelligence, to support with the implementation of the privacy programme and AI governance framework.

KEY RESPONSIBILITIES AND ACTIVITIES:

●       Lead the drafting of lower level Data Protection Impact Assessments (DPIAs) and AI impact assessments (AIIAs), including with respect to the implementation of tools / processes, that integrate AI features, and Legitimate Interest Assessments (LIAs) for new projects, identifying risks and proposing pragmatic mitigation steps for senior sign-off. Monitoring progress against the DPIA recommendations and storing evidence of action. This will involve leading calls / meetings with various business stakeholders and presenting on outcomes / recommendations identified.

●       Act as the primary lead for fulfilling Data Subject Rights requests, ensuring statutory deadlines and quality standards as met before seeking senior sign-off.

●       Maintain a strong understanding of our internal AI governance arrangements and support the business units in following our established policies and procedures.

●       Review and refine training materials to keep them engaging and relevant, for both privacy and AI matters.

●       Monitor and document minor data incidents, investigating root-causes and ensuring process improvements are introduced to prevent recurrence.

●       Proactively create and maintain the Records of Processing Activities (ROPA) by supporting the team to ensure business has a holistic view of data flows.

●       Review and support updates of Employee and Customer-facing Privacy Notices to ensure they reflect current processing activities and regulatory requirements.

●       Coordinate and complete third-party privacy due diligence and questionnaires for various business functions.

●       Support with the privacy inbox and ticketing system by providing timely, accurate, and helpful responses to technical or non-routine queries.

●       Provide guidance during the concept and design phases of new projects to ensure Privacy by Design is considered from the outset.

●       Work closely with business functions to ensure a consistent approach to data handling and that all privacy changes are clearly communicated.

●       Where required, support in conducting internal reviews to check for business compliance with agreed policies.

●       Identify gaps in current workflows and make improvements to streamline the department's operations.