Windows Administrator

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At Keywords, we are using our passion for games, technology and media to create a global services platform for video games and beyond. Our aim is to become the “go to” provider of technical services.

We enable leading content creators and publishers to leverage our expertise and capacity across the lifecycle of interactive content. In so doing we empower our clients to remain lean and agile, and to focus on creating the most engaging experiences.

Keywords is trusted and relied upon by many of the world’s leading video game companies to work alongside them during concept, development and live operations by leveraging the breadth and depth of our industry leading service lines every step of the way.

We are currently seeking an experienced Windows Administrator to support the technology initiatives of the IT Infrastructure team at Keywords Studios. Windows Administrator will be responsible for follow-the-sun delivery and support of related services, prompt reaction on all server and cloud infrastructure incidents as 2nd line support as well as cooperation with other infrastructure teams for resolution.

Benefits

Private Medical Care

EAP system for supporting wellbeing of Employees

Cafeteria System

Leisure Zones, coffee and fruits in the office

Privacy Notice By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at https://www.keywordsstudios.com/en/applicant-privacy-notice.

Experience & Requirements

Bachelor's degree in a relevant technical field or equivalent experience.
Strong understanding of Windows stack technologies, standards and trends.
Strong technical background with 3+ years’ experience Windows stack administration
Very good technical knowledge of the Microsoft Stack, Active Directory and its components, Exchange, VMWare, HyperV, GPOs
Strong technical knowledge of Storage and Server equipment, virtualization and production setups.
Strong technical knowledge of Cloud Infrastructure, Azure, AWS
Experience with scripting.
Experience with Backup tools and solutions.
Experience with IT infrastructure migrations.
Strong understanding of Infrastructure change management.
High communication and presentation skills, with the ability to articulate technical concepts to non-technical audiences.
Strong analytical and problem-solving skills, with the ability to translate business needs into technical requirements and ability to identify and resolve complex IT infrastructure issues.
Strong decision-making skills.
Strong understanding of gaming industry dynamics and trends, with a passion for gaming.

Duties and Responsibilities

Ensure that all escalated incidents are handled within SLA’s.
Act as expert support for Windows stack related incidents and support requests.
Manage problem resolution with third party vendors.
Participate in Problem management processes.
Support company Windows infrastructure on premise and in a Cloud
Provide operational administration and configuration support for highly available server landscapes.
Support MS Active Directory, design Group Policies.
Deliver new services according to the business requirements.
Participate in integration projects, ensuring that new existing studios are brought to the latest infrastructure standards.
Identify opportunities for process improvement and efficiency enhancements.
Create and maintain technical documentation on all system designs and configurations, troubleshooting procedures
Take the ownership of projects to set up or upgrade server infrastructure, with support from the team.