Resource Planner QA

Company Introduction:

Keywords Studios, established in Dublin in 1998, now has 70+ studios across Europe, North and South America and Asia with 13,000 employee strength located across 5 continents and 26 countries. The company provides a complete outsourced game art, engineering, testing, audio and localization service for all Console, PC, Handheld and Mobile content, to many of the biggest names in games and interactive entertainment, working on thousands of titles including many of the best-selling titles of the past few years.

Keywords Studios is comprised of many individual brands, all with something unique to offer our clients. The studios are integrated into the Group by Service Line and use the operating systems and tools deployed by those services lines to ensure people and projects can operate across studios and across geographies.

For more info, please refer to www.keywordsstudios.com

Job Summary

As a Resource Planner QA, your job is to manage the resource pool to secure teams required for each project, based on testers' experience and training, to successfully conduct testing and meet clients' demands.

Key Responsibilities:

• Maintain a centralized Resource Pool with tester skill levels and availability
• Schedule creation in line with the requirements presented by the clients
• Absence tracking and management and find suitable replacements for absent staff members
• Maintain and share weekly/monthly dashboards on resource utilization, availability, and upcoming requirements
• Keep accurate records of resource assignments, roll-offs, and backfills.
• Preparation of reports and managing databases connected with resourcing
• Updating the existing process when required
• Seating map creation and maintenance to align proper seats to allocated testers
• Keeping track of Hardware Inventory and preparing relevant reports
• Coordinate with procurement for procuring new hardware and repair of the damaged hardware
• Escalation of resource conflicts to the Production Support Manager
• Escalation of resource conflicts to the Production Support Manager