Helpshift
San Francisco, United States
San Francisco-based Helpshift is an unrivalled end-to-end, client-first support and moderation ecosystem empowering clients to optimise the longevity and value of their games and apps. The platform's automated and customisable tools offer support teams cost-per-ticket savings, faster resolution times and higher CSAT within weeks.
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How our Proprietary Digital Support Platform Delivered over $10M in Savings and Increased CSAT
Achieved a total savings of $10,600,000 for BGMI, comprising $1,615,000 in FAQs savings and around $8,985,000 in savings from automation using AI & Bots.
Delivering the Modern Support Journey
User churn is a thorn in the side of any mobile app developer, negatively impacting not only revenues but confidence and sense of purpose.
