Software Engineer III

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Work on the Resiliency, Availability and Latency of our Core Platform/ServicesOwn and publish API’s (internal) for the Helpshift ecosystem and enable feature teams to use our Core Platform.
Seek out difficult impediments to our efficiency as a team ("technical debt") and implement solutions that will enable the entire team to iterate faster.
Advocate on behalf of team membersDemonstrate patience and use effective explanations when mentoring junior software developers.
Hire team members and contractors.
Display strong work ethics. Be a team player with a strong sense of ownership and collaboration.
Keep calm and learn everyday.

Benefits

Hybrid setup
Worker's insurance
Paid Time Offs
Other employee benefits to be discussed by our Talent Acquisition team in India.

Helpshift embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, sexual orientation, gender identity, religion, national origin, citizenship, marital status, veteran status, or disability status

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Experience & Requirements

Must Have

Bachelor's degree in software engineering, computer science, information systems, information technology, or similar.
5+ years of experience in software development.
Ability to mentor junior software developers, as well as to collaborate with all stakeholders.
Exceptional interpersonal and communication skills.
In-depth knowledge of at least one programming language such as Java, Clojure, Python or Javascript.
Ability to keep up with software industry trends and innovation.

Nice to Have

Knowledge of functional programming is a plus. (We use Clojure)
Experience in working with any one of MongoDB, Redis, Elasticsearch, Kafka or Postgresql at scale
Proficiency in documenting processes and monitoring performance metrics