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Solution Architect

Solution Architect


At Helpshift, we have 5 Leadership Principles that we integrate into our every day, and use to guide us in our goals.These principles reflect who we are as part Keywords Studios, and to show who we are when we come together, collectively, with other studios to achieve success:

  • Power of Partnerships: We collaborate with our clients as an extension of their team. With shared passion and purpose, we proactively support them in bringing their stories to life.
  • One Keywords: We believe in a network with efficiency at its core. Combining the strength of a global platform with the agility of local studios creates our superpower.
  • Raise the Game: We embrace technology, innovation and our entrepreneurial spirit to help our clients and the industry thrive. Leveraging the sum of our experience brings new value to gaming and beyond.
  • Embrace an Open World: We champion diversity of talent and ideas from every corner of our global community. Inclusivity makes us stronger and enables us to deliver world-class entertainment creation to our partners.
  • Trust through Transparency: We pursue open and honest relationships with our people, clients and communities. Clear and authentic communication is foundational as we create success together.


About the role: 

  • Work with the rest of the team in defining and designing solutions and product features that get delivered to internal users as well as Customers.
  • Take ownership of the product solution design and be responsible for its quality and adhering to architectural standards, principles and strategy.
  • Display strong work ethics. Be a team player with a strong sense of ownership and collaboration.
  • Keep calm and learn everyday.


  • Hybrid setup
  • Worker's insurance
  • Paid Time Offs
  • Other employee benefits to be discussed by our Talent Acquisition team in India


Helpshift embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, sexual orientation, gender identity, religion, national origin, citizenship, marital status, veteran status, or disability status.

Experience & Requirements

About you: 

  • 6+ years of solution architecture experience within a complex environment.
  • Excellent verbal and written communication skills.
  • Architecture concerns, patterns such as Microservices and Event-driven architectures, and managing constraints and non-functional requirements
  • Experience in translation of Business feature epics and UI designs into feasible technical solutions and options
  • Bachelor's Degree in Computer Science (or equivalent).
  • Agile development experience
  • AWS proficiency
  • CI/CD tools (BitBucket) and JIRA expertise
  • Microservices architecture and serverless implementation knowledge
  • Security and design principles embedded into solutions with a secure by design approach

Nice to have :

  • Experience in working with a distributed version control tool. (We use BitBucket).
  • Experience with benchmarking systems for performance, failure detection is good to have.
  • Experience and background in software engineering (Java/React)

Projects you may work on:

  • Work on a strategic new (greenfield) platform to harmonise internal processes and systems for our people

Delivering a platform for the future Keywords to enable Customers to self-service their needs and view details of their engagement with Keywords on a web portal

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