The Localization Project Manager will consistently meet or exceed client expectations by ensuring exceptional service, quality and cost efficiency on every project. Working with assigned client, managing client relationships and managing a broad spectrum of resources the LPM will be expected to deliver to both client and company's requirements/targets.

He/she will be expected to develop and grow those client relationships whilst achieving/exceeding the expected margins by providing creative, industry, technical and tactical business solutions.

The LPM is expected to manage multiple localization projects of different sizes, genres, platforms for multiple clients simultaneously and ensure their profitable, quality delivery within the timeframe agreed with the client.

The LPM is responsible for the profitable delivery of localization projects.


Client Relationship

  • Work closely with clients’ Localisation Project manager on project specifications.
  • Liaise with clients to understand their goals and expectations, and anticipate/address client needs and concerns to prevent issues.
  • Communicate regularly and professionally with clients

Project Planning

  • Estimate and plan projects from start to finish, with built-in contingencies.
  • Develop effective working relationships and ongoing management processes for each project.
  • Define the deliverables, resource requirements and work plan for the project.

Project Resourcing

  • Working with the Keywords Vendor Manager, ensure each of their projects are resourced effectively taking into account the best available resources and the costs of the resources.
  • Manage internal and external resources in order to ensure that they perform according to the project instructions, client expectations and the company's QA procedures.
  • Ensure Keywords QA process is followed and QA standards met.

Project Management

  • Monitor project processes (localization plan, post mortems, resources, submissions, etc.)
  • Continuously manage and adapt the work plan and resources required in consultation and agreement with the client.

Quality Management

  • Ensure Keywords QA process is followed and QA standards met.
  • Make independent decisions on work methods to be used on projects, while following established standards and procedures of the department.

Adherence to standards

  • Work with the company's stakeholders to determine workflow and best processes to follow in order to maximize productivity and minimize costs.
  • Identify opportunities and spearhead initiatives to continuously improve service and process under industry specific requirements.

Team management

  • Work as part of Account team on specific Client
  • Build good working relationships with all team members.

Financial performance

  • Manage Project Finance via Plunet (Issue Freelancer Pos. maintain project details, issue customer Invoices)

Requirements

  • Minimum 3-year experience as a Localisation Project Manager either on client or Vendor side
  • Knowledge of MemoQ an advantage
  • Degree in Business, Translation, Computer Science or Games Development
  • Experience in the Games industry an advantage
  • Must be motivated and a team player
  • Excellent English written, verbal and interpersonal communication skills.
  • Flexible towards working hours
  • Ability to cope under pressure and to work to tight deadlines.
  • Knowledge of an additional language an advantage
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