Are you looking for an exciting career where you can use your skills in Gaming and QA? Our game industry client is looking for an experienced QA Lead to join their Development Support team working on a AAA online game.

The QA Lead will be partnering with both on-site and off-site test teams, providing support and contributing to workload delegation. In addition, QA Lead will assist in workload planning and contractor staffing needs. They are responsible for providing project level reporting and driving the effort and efficiencies for their area.

Daily/Weekly Tasks:

  • Manage and lead and instruct on-site teams
  • Ensure team alignment on quality (KPI) goals with all stakeholders & leaders (Development and QV)
  • Assess and communicate current state and health of the project
  • Provide effort, bug estimates, defect management and tracking reporting
  • Assist in managing the testing team: ensures effort, services, and schedule are aligned end to end for the appropriate product
  • Assist QV and Development Partners in risk mitigation
  • Assist with contractor resource planning, team forecasting
    • Responsible for contractor resource time approval and adherence to KW policies
  • Supports team members and provides knowledge transfer
  • Analyze and improve processes within team
    • Provide assessment of the project relevant to improving efficiency
    • Seeks to continuously improve test processes (root cause analysis, correction and preventions)
    • Manages contractor team performance, supports team members, and provides knowledge transfer

Keywords provides a competitive compensation package, good benefits and a casual, fun, productive and supportive working environment. We empower people to perform to the best of their ability with our “can do” attitude. We appreciate and embrace flexibility and learn at every opportunity to grow ourselves through experience, training and tackling new challenges. This is what makes us Keywordians.


  • 3+ years Previous Gaming QA experience
  • 1+ Years experience Managing Testing/QA Team
  • KPI experience
  • Technical/domain subject matter background – diploma or degree
    • Expert technical area of knowledge (e.g. white-box testing, automation, analytics, audio, animation, etc.)
  • Experience managing Software Development Lifecycle and project management
  • Experience leading a team in a dynamic and collaborative environment
    • Strong written and verbal communication skills
    • Detail-oriented with strong observational skills
    • Strong interpersonal skills and the ability to manage multiple projects and tasks
  • 2+ years experience with Performance Management
  • Contract Management Experience
  • Stakeholder Management Experience
  • Ability to take ownership of assigned tasks and features
  • Understanding complex features/systems and how they apply to the product
  • Familiarity with current generation video game consoles is desired
  • Strong MS Office exp. (Excel, Word, Outlook, etc.)
    • Power BI and/or Tableau experience a bonus


At Keywords we provide all our contingent workforce with:

  • Medical, Dental and Vision benefits
Apply Now
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