Duties and responsibilities:

  • Deliver timely, accurate and respectful answers to customers’ questions and issues
  • Utilize the internal ticketing system to log all requests and activities
  • Take ownership of Customer Service incidents and work to successfully resolve them
  • Escalate issues as needed
  • Other duties assigned


Requirements

Requirements:

  • Candidate must possess at least Bachelor's/College Degree in any field.
  • Required language(s): English
  • At least 2 Year(s) of working experience in the related field is required for this position.
  • Required Skill(s): customer service, customer support
  • Preferably 1-4 Yrs Experienced Employee specialized in Customer Service or equivalent.

Benefits

Benefits:

What we offer

  • 23K salary (20K Basic + 3K Non taxable allowance)
  • Possible early regularization
  • HMO coverage
  • Workers Insurance
  • SL and VL upon regularization
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