- 14th Oct 2020

Setting Motivational KPIs for Community ManagementDigital Event

This event has now passed but don’t worry as you haven’t missed out, you can watch it by clicking on the link below.

About this Event

An important part of community building is setting and analysing the correct KPI’s: choosing what to measure and how to measure it can boost your growth, have a more engaged fan base and fine tune your strategy. 

Advice, best practices, and fun stories are just a few of what was discussed during this digital session. 

If you would like to understand what it means to succeed as a community manager and elevate your community motivation to the next level, definitely worth to check this digital event.

Key Takeaways

1. Thoughtful KPI targets can be an effective way to motivate your team and drive better results; careless targets can be demotivating and counterproductive. 

2. Targets should be challenging but achievable and reviewed at each reporting period. 

3. Your KPIs should be set against metrics that your community team can control, such as engagement and/or productivity. 

About the Presenters

Presenters bios: Peter Gerson, Senior Manager at Keywords Player Support, James Gallagher, Social Media Manager at Keywords Player Support, Marek Niszkiewicz, Project Manager at Keywords Player Support.

Learn more about Keywords Player Support services.

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