COMPANY PROFILE

d3t is at the cutting edge of technology and we deliver truly ground-breaking projects for our A-list clients. We offer work-for-hire software development services to the technology sector, adding value to games, business software or apps. And as a successful and growing business based in Runcorn Cheshire, we are always interested in recruiting talented individuals. We offer an amazingly professional, fun and supportive working environment. Our anti-crunch mentality and mentoring ethos bring out the best in our team.

ROLE AND RESPONSIBILITIES

  • General IT support, dealing with hardware and software enquiries;
  • Working together with a small team of staff to deliver a professional high-quality IT service to end users
  • Respond to and log calls, escalating calls as required with key support members
  • Maintain stock levels of equipment
  • Create and maintain operational documentation
  • Manage and set up new hardware following IT policies and procedures

Requirements

PERSON SPECIFICATION

  • Confident and able to communicate at all levels
  • Able to demonstrate a sense of reliability and responsibility
  • A can-do attitude.

ESSENTIAL SKILLS

  • Be familiar with and have a general interest in computers
  • Have excellent written and verbal communication skills
  • Have strong interpersonal skills and relationship management
  • Be well organised and be able to prioritise workload.

DESIRABLE SKILLS

  • First line support for all desktop, laptop users and members of staff.
  • The support of hardware and software for all devices and applications from Servers, Desktops and Laptops.
  • At least 1 years’ experience within an IT department.
  • Degree level or higher qualification in IT or equivalent.
  • An interest in both games and games development
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