The video games industry represents the pinnacle of interactive digital content. At Keywords, we are using our passion for games, technology and media to create a global services platform for video games and beyond. We aim to become the “go-to” provider of technical services. By working as their external development partner, we enable leading content creators and publishers to leverage our expertise and capacity across the lifecycle of interactive content. In doing so, we enable our clients who are operating in complex and fast moving environments to remain lean and agile, and to focus on creating and monetizing the most engaging experiences. We are trusted and relied upon by many of the world’s leading video game companies to work alongside them during concept, development and live operations by leveraging the breadth and depth of our industry leading service lines every step of the way.
The Sr. HR Generalist is responsible for supporting employees in a wide variety of HR activities, including staffing and on-boarding, compensation and benefits, employee relations, employee engagement, company events, training and development, health and safety administration (OSHA and Workers’ Comp) policy interpretation and application, compliance of labor laws/regulatory requirements and HR/Payroll System transactions. Interfaces with Global HR staff on HR projects and implements new or revised policies, processes and programs and HR operations on day to day HR activities.
This role will begin as a Work from Home position, but once COVID restrictions are lifted, it will be rotating visits as needed throughout the Los Angeles, CA area.
This is not an exhaustive list of functions, responsibilities may vary dependent on the need of the role and changing business environment.
- Compliance - As part of the Keywords US HR team, assists with the development of policies, practices and procedures as it relates to Human Resources. Communicates and ensures compliance with established policies and procedures. Oversees all areas of Human Resources responsibilities to assure that all federal, state, and local regulations are complied with.
- Performance Management - Manages the performance review process for the assigned location(s) Monitors review activity to ensure that each step in the annual performance cycle is being completed on a timely basis. Coaches managers and supervisors on conducting meaningful goal setting, development and performance feedback discussions, assists with crafting a clear and defensible message to employees with performance related issues.
- Employee Relations - Maintains positive employee relations with the workforce; counsels, mentors, and problem solves with supervisors and associates on matters of discipline, motivation, compensation, development, or other factors affecting success on the job; responds to employee requests for information on benefits, policies, or employment matters. Keeps HR and entity leadership informed of situations that arise.
- HRIS Support - Supports HRIS system administration. Handles generation and processing of job and personal changes. Creates queries and ad hoc reports to provide data for a variety of audits, compensation planning, benefits billing, health and safety programs and related HR projects and activities. Support payroll department with requests and attendance submissions.
- Compensation & Benefits - Provides support to both employees and managers in compensation and benefits administration. Assists employees with benefits issues, mid-year changes, new employee benefits and related. Works closely with benefits manager to prepare for open enrollment, coordinating open enrollment materials, employee communications, updating the system and resolving any issues that might arise. Manages leave of absence, disability and FMLA administration.
- Employee Onboarding - Coordinates the orientation of new and reassigned employees, including review of employee handbook/policies, overview of processes and procedures, introduction to physical location/layout, health and safety and related. Ensures the documentation and maintenance of all employee personnel records.
- Employee Recognition - Manages a variety of projects and activities to support HR initiatives and employee relations/morale programs. This includes organizing and implementing employee events and meetings, employee wellness programs and other company sponsored activities.
- Health & Safety - Assists with ensuring mandated safety programs, EEO/AAP and related are in compliance with regulations and guidelines. Supports OSHA safety compliance, including setting up mandatory training, upkeep of safety records and annual reporting. Ensures that entity is meeting requirements on posted information and materials, acquiring updates as needed.
- Performs other similar and related duties as required.
- Must have experience in California policy development and maintenance communication rollout.
- Must have exceptional people skills and be able to interact with employees at all levels, as well as vendors and suppliers, in a professional and straightforward manner.
- Requires strong organizational and time management skills, close attention to detail and be able to effectively handle multiple priorities.
- Able to evaluate situations, identify options and implement effective solutions quickly and efficiently. Must possess a thorough knowledge of administrative and office procedures.
- Must have excellent verbal and written communications skills and be able to communicate effectively across all levels of the organization. Must be an effective listener, able to maintain focus extract necessary information and validate understanding of the information.
- Must be highly collaborative and able to work in a team-based environment.
- Strong computer skills, proficient with word processing, spreadsheet and presentation software, e-mail and meeting management software. Ability to use internet and web-based resources efficiently and effectively.
- Must have solid business acumen and understanding of a variety of functional areas within the business. Must be able to balance needs of people within the framework of business needs of company.
EDUCATION AND/OR EXPERIENCE:
- Bachelor’s degree in Human Resources Management, Business Administration or related.
- Minimum 5-7 years of progressive HR experience.
- Medical, Dental, Vision benefits
- Voluntary Long-term / Short-term Disability
- 401K w/ company match
- Work alongside dynamic individuals in the gaming industry
- Work within a company with upward career growth opportunities