Keywords Studios Italy, a Keywords Group company, provides international media localization, translation, voice recording, localization testing and international content creation services through its network of project managers, recording studios and selected linguists around the world.


We are looking for an experienced General Services Supervisor to work in our office located in Cinisello Balsamo (MI), who will be responsible for the operation and maintenance of building systems and services. As a General Services Supervisor, you'll be responsible for the management of services and processes that support organisation. You'll ensure that best practices are followed for maximum efficiency and that the most suitable working environment is attained for its employees and their activities. You will also lead a team (2/3 people).


Duties and Responsibilities

  • Maintain purchase procedures for maintenance, cleaning supplies and equipment of the site.
  • Manage the General Services for the site coordinating with external vendors for what that concerns ordinary and extraordinary maintenance.
  • Ensure that the facility is clean and maintained.
  • Ensure security and emergency preparedness procedures are implemented properly.
  • Ensure buildings meet health and safety requirements and that facilities comply with legislation.
  • Direct, coordinate and plan essential services such as reception, security, maintenance, mail, archiving, cleaning, waste disposal and recycling.
  • Respond appropriately to emergencies or urgent issues as they arise and deal with the consequences.
  • Collaborate with the HR Team and support it in some activities (i.e. Ticket Card delivery, Badge Assignment…).
  • Be the first point of contact with employees for administrative and general issues and address them to other functions when required.
  • Responsible for management and coordination of General Services Team.
  • Be in charge of the growth-plans for the General Services Team together with HR and provide constant feedbacks on the quality of their work.
  • Perform other related duties as assigned.

Requirements

The ideal candidate for this role should have good communication and organizational skill and a previous experience as General Services Supervisor in a multinational company.


Technical Skills

  • At least 5 years’ experience as General Services Supervisor in multinational companies
  • High School Degree
  • Previous experience in maintenance supervision or related field
  • Italian mother tongue
  • Good English both written and verbal
  • Strong knowledge of Microsoft Office
  • Integrity and confidentiality
  • Good interpersonal and customer service skills
  • Good organizational skills
  • Excellent time management skills
  • Organized Team Player
  • Encouraging to team and staff
  • Proactive nature

Behavioural Skills

  • Integrity and confidentiality
  • Good interpersonal and customer service skills
  • Good organizational skills
  • Excellent time management skills
  • Organized Team Player
  • Encouraging to team and staff
  • Proactive nature
  • Strict adherence to company philosophy/mission
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