Keywords Studios Group is a global service provider for game developers. We have created a unique platform supporting the game industry worldwide. We are operating from 50+ studious located in 21 countries, spread through 4 continents.

We are looking for Swedish speaking passionates of video games to join our Player Support team in Katowice, Poland.

Responsibilities:

  • You would assist video game players in troubleshooting their account issues via a ticketing system (no phone).
  • You would interact with our client’s customers for all the inquiries they could have about the game.
  • You would assist the developer by forwarding them important information from all the issues you handle with customers.

Requirements

  • Fluent in Swedish.
  • Communicative in English. Fluency in English would be an asset!
  • Interest in video games.
  • Ready to work in a studio located in Katowice, Poland.
  • All eligible candidates will be required to take our Language Tests to better evaluate their written skills.
  • Desirable:
    • Experience playing games on PC - shooting games or the Battle Royale genre.
    • Open access to the Polish job market is a plus!

Benefits

  • Employment contract.
  • Possibility to grow within the gaming industry.
  • Work on interesting projects! We support both AAA games from the biggest developers as well as indie games.
  • Benefits package - private medical care & MultiSport card.
  • Chill-out zone with video games.
  • Salary depending on your profile and experience, between 2200 PLN to 2850 PLN gross.
  • Free parking space.
  • Free beverages & fresh fruits.
  • Friendly atmosphere.
  • Pleasant location in the business area “Green Park”.
  • The casual and fun work environment.
  • Company parties.

IMPORTANT: Please tell us about your passion for gaming when you apply and send your CV in ENGLISH.

Good luck and we look forward to meeting you!

Apply Now
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