• Perform Day to Day responsibilities including but not limited to responding to escalated IT tickets, troubleshooting production environment, creating/updating technical documentation, performing network changes such as VLAN configurations and firewall security policies
    履行日常职责,包括但不限于处理升级的IT故障报告单、查找制作环境存在的故障,编写更新技术文档,进行网络设置,如VLAN配置,变更防火墙安全政策
  • Uses strong analytical skills to diagnose problems (hardware, software, network, sysadmin etc.) and determines appropriate solutions
    运用强大的分析能力诊断问题(硬件、软件、网络、系统管理等)并确定适当的解决方案
  • Demonstrates strong knowledge of Windows-oriented environment, firewalls, switches, DNS, and network security best practices.
    深入了解Windows环境、防火墙、交换机、DNS及网络安全最佳实操方案
  • Maintains, analyzes, troubleshoots, and repairs computer systems, peripherals, network infrastructure
    维护、分析、故障排除和修复计算机系统、周边设备,网络基础设施
  • Knowledge of computer software and hardware and a variety of internet applications, network applications and operating systems
    了解计算机软件和硬件,及各种互联网应用、网络应用程序和操作系统

Requirements

Qualifications

  • A relevant degree (Computer Science, IT, etc.) with 5 years of real-world experience or 10 years of relevant professional experience
    持有IT相关专业学位,5年以上工作经验;或10年以上相关领域经验
  • Good verbal and written English communication skills
    良好的英语口语和书面表达能力
  • Experience with Jira or similar ticketing systems
    具备 Jira 或相似工单系统的使用经验

Skills

  • Strong experience with Network device management: Firewall, switch, router
    具有丰富的网络设备管理经验:如防火墙,交换机,路由器
  • Strong experience in troubleshooting desktops issues: Active Directory, DNS, DHCP, Network configuration
    具有桌面故障排除的丰富经验:AD, DNS,DHCP,网络配置
  • High-level of problem-solving skills
    具有高水平的问题解决能力
  • Strong interpersonal and collaborative skills
    具有出色的沟通交流能力
  • Experience with Linux and/or Windows oriented infrastructure
    具有 Linux 和/或 Windows 基础架构的经验
  • Good verbal and written English communication skills
    良好的英语口语和书面表达能力


Pluses

Please note that these are desirable skills and are not required to apply for the position.
请注意,以下技能为加分项,非申请此职位的必备条件

  • Certifications in Network Technologies, A+/Network+/CCNA/ MCP/PCNSA/PCNSE
    具有网络技术证书,如A+/Network+/CCNA/MCP/PCNSA/PCNSE
  • Experience with Cisco Catalyst switches, Palo Alto Next-Gen Firewalls, Palo Alto Panorama, Pfsense
    使用 Cisco Catalyst 交换机、Palo Alto Next-Gen Firewalls、Palo Alto Panorama、Pfsense 的经验
  • Experience with Squid or other web proxy systems
    使用 Squid 或其他网络代理系统的经验
  • Previous experience as Level 1 or 2 IT support
    有L1或L2 级别IT 支持的工作经验
  • Experience in the videogame industry or similar
    有电子游戏等相关行业的经验

Benefits

  • Continuous training related to current and next-gen technology
    现世代/次世代游戏技术相关的持续培训
  • Mentorship and collaboration with other highly-skilled teammates within the APAC region
    与亚太地区其他高水平同事,进行指导和协作
  • Our company is rapidly growing and with that comes the unique opportunity to participate in projects that will have a meaningful impact on the future of our IT infrastructure
    我们公司正在快速发展,随之而来的是参与项目的独特机会,这些项目将对未来我司的 IT 基础设施产生重大影响
  • Multicultural/International environment
    多元文化/国际环境
  • Social Insurance and Housing Fund
    五险一金
  • Annual Leave
    带薪年假
  • thirteenth salary
    十三薪
  • Medical Check-up
    免费体检
  • Free shuttle
    免费班车
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